Simon Bailes Customer Testimonials


"Simon Bailes customer service is second to none"

We have used Simon Bailes for many years, their Customer Service is second to none. 

Their attention to detail and professionalism is very much appreciated and they are always at the end of the phone if we need any further explanation or guidance.
I would fully recommend anyone to purchase a vehicle from Simon Bailes.

Vicci Wright, Office Manager - Herriot Hospice Homecare

"Excellent customer service and reliability"

Advantex have been in partnership with Simon Bailes, Northallerton since May 2016. We are so pleased with their excellent customer service and reliability of the vehicles that we are currently refreshing our fleet with the latest Bipper and Boxer models.

The new vans are perfect for our requirements as there is plenty of space for our equipment and enough head room in the back to use as a ‘mini workshop’ when onsite at our customers premises. 

Our engineers are thrilled with the performance of the vans and also at how economical they are. As the engineers clock up a lot of miles, the vans need to be reliable and efficient on fuel.

If you are looking to purchase vehicles for commercial use, Advantex would highly recommend Simon Bailes due to the quality of the vehicles and the outstanding customer service from Helen and the team.

Mick O’Connell, Operations Manager - Advantex Network Solutions

"Most reliable vans around"

It is important to our business that our team of security advisers and installers, who cover many thousands of miles supporting customers, have access to reliable vehicles. We have returned to Peugeot as they are undoubtedly the most reliable vans around and perfectly fit our purpose.

This is a major investment for the business and the service from Helen and the team at Simon Bailes was second to none. They understood our requirements and were able to tailor the deal to match them. Simon Bailes were amazing in turning around the order and getting the vans to us very quickly, which meant our team could get out and about in them straightaway.

Christine Baker, Co-Director - Cleveland Security

"The mini-bus is an excellent vehicle"

The Rydal Academy is a large primary school in Darlington.  The school has used two ageing mini-buses for many years.  These mini-buses were shared with 5 other Schools. As these shared mini-buses were coming to the end of their lives, the school looked at options for replacing them. 

A problem with mini-buses in Schools is that they employ few members of staff who are old enough to have a D1 on their licence.  Therefore, the School choose a Peugeot Boxer mini-bus.  This vehicle is lighter than the usual mini-bus, thus there is no requirement for all drivers to possess a D1 licence.  This allows many of the teaching staff to be able to drive the mini-bus. 

We purchased the mini-bus from Simon Bailes.  Simon personally takes pride in providing transport solutions for educational establishments.  The mini-bus was delivered on time and is an excellent vehicle.  The School is very pleased with quality of the mini-bus, but specifically the support and regular communication from Simon Bailes.

Andrew Collishaw, Finance Director - Longfield Academy Trust
John Leathley

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