Delivering the highest degree of customer satisfaction through superior workmanship and service.
Providing only clear and accurate estimates. Being professional and objective in all our evaluations, insisting only on proper repairs.
Following our written estimates and to those of insurance companies, and performing all repairs correctly the first time.
Obtaining approval from customers and insurance companies prior to proceeding with any additional repair work not previously authorised.
Using only the most suitable parts and materials, obtained from reputable suppliers.
Offering and encouraging ongoing training for all our employees in order to ensure the highest level of workmanship and expertise.
Providing a clean and safe work environment in accordance with the law and the high standards within Simon Bailes Ltd.
Fully adhering to applicable legislations.