COVID-19: An Updated Message From Simon Bailes

Added: 05 January 2021

I wish to offer a personal and heartfelt thanks to you for continuing to be a valued customer of Simon Bailes Peugeot throughout the coronavirus pandemic.

The overriding sentiment from me is that you and your loved ones stay fit and well – and, as such, I’d like to advise you of changes that we are making to vehicle sales and servicing.

Following the Government announcement on 4th January confirming a lockdown across England, our sales showrooms in Northallerton, Stockton and Guisborough will not be open to customers for vehicle sales from Tuesday 5th January until further notice.

However, our sales teams will continue to sell remotely from showrooms and can speak to you by telephone or send you a video of any car you may wish to view. We still have the facility to accept orders should you wish to buy a new or used vehicle using our Click and Collect service.

A designated external handover area will be in place for any vehicle collections, following social distancing and sanitisation procedures. This will be by appointment only.
All of our aftersales departments will remain open to support essential vehicle servicing, MOT and maintenance.

I’m sure customers will understand that it may be necessary to prioritise work on emergency vehicles and for those designated as key workers, over routine servicing.

For all enquiries, our online advisers are available to assist via email or live chat. You can still contact our branches by telephone or you can also email us at enquiries@simonbailes.co.uk if our telephone lines are busy.

I can assure you that we continue to follow strict hygiene standards throughout the business in line with Public Health England guidance.

We have worked hard for more than 40 years to ensure all our dealerships combine excellent customer service with award-winning vehicles that people want to drive.

As soon as the current lockdown measures are lifted Simon Bailes Peugeot will be ready and waiting to welcome back friends, old and new.

In the meantime, please continue to check our website www.simonbailes.co.uk for further updates and the latest offers across our new and used vehicle range, or follow us on social media.

With very best wishes
Simon Bailes